Cultural Competency Helps Improve Care

Posted by PHN Communications | Feb 6, 2025 | Reminders

Female provider wearing a stethoscope talking to a young patient

Cultural competency can play a critical role in improving patient care. Gaining an understanding of factors such as ethnicity, social structure, language, values and faith can lead to more accurate diagnoses, personalized treatment plans and improved patient outcomes.

Cultural competency training and education

As a first step, explore the trainings and resources available to you and your staff through the UnitedHealthcare Provider Portal on the Cultural Competency page. These cover a range of topics to help improve care outcomes, such as:

  • Americans with Disabilities Act
  • Empathy: Social Care Education
  • Health Equity Foundations
  • Obesity Care: Identifying Challenges and Inequities that Impact Health Outcomes